These Terms of Service (the "Terms") govern the relationship between Dorothy, Inc. (hereinafter, "Dorothy," "us," or "we") and you regarding your use of the website at www.hidorothy.com and the Dorothy proprietary storm tracking artificial intelligence software platform and services provided through such website (collectively the "Service").

The Service is owned and operated by Dorothy.

Use of the Service is also governed by Dorothy's Privacy Policy, the current version of which can be found at www.hidorothy.com (the "Privacy Policy"), which is incorporated herein by reference.

IMPORTANT – PLEASE READ CAREFULLY – THESE TERMS CREATE A LEGALLY BINDING AGREEMENT WHICH GOVERNS YOUR USE OF THE SERVICE AND THE APPLICATION. BY CREATING AN ACCOUNT (AS DEFINED BELOW) OR BY ACCESSING OR USING THE SERVICE, YOU ACCEPT AND AGREE TO BE BOUND, WITHOUT LIMITATION OR QUALIFICATION, BY THESE TERMS. IF YOU DO NOT ACCEPT ANY OF THESE TERMS, YOU ARE PROHIBITED FROM USING THE SERVICE.

If you are using the Service on behalf of another person or entity (the "Principal User"), then you personally represent and warrant to us that the Principal User has authorized you to act on the Principal User's behalf and to obligate the Principal User to be bound by these Terms and you hereby agree to these Terms in the name of and on behalf of the Principal User. Except in the prior sentence, as used in these Terms (and the Privacy Policy and any other policies), "you" refers to the Principal User on behalf of whom the Service is used.

1. BASIC RULES AND RIGHTS WE ARE GRANTING

1.1 License Grant For Service

Subject to your agreement and continuing compliance with these Terms and any other relevant Dorothy policies, Dorothy grants you a non-exclusive, non-transferable, revocable limited right and license to access and use the Service solely for your internal business purposes. As used in these Terms, "User" means someone who is authorized to use the Service, "Other User" means another licensee or user of the Service; and "All Users" means you and all Other Users.

1.2 Artificial Intelligence Features

The Dorothy Platform utilizes artificial intelligence, including without limitation via third-party artificial intelligence tools and data sets, to generate data and other materials provided to you by the Dorothy Platform (collectively, "Generated Materials"). Subject to your compliance with the terms and conditions of these Terms, Dorothy hereby assigns to you all right, title, and interest in and to the Generated Materials created specifically for your use of the Service.

1.3 Minimum Age Requirement For Users Who Are Individuals

If a User is an individual, a User may only use the Service if such User is at least 13 years of age. If you are under the age of 18, you represent that you have received permission from a parent or guardian to enter into these Terms.

1.4 Accounts and Access

The Service may provide certain information or certain features of the Service may only be available to you if an account is set up and if that is the case, You must register for an account through the Service (an "Account"). You may only register for one Account. An "Account Holder" means the person or entity in whose name an Account is registered. A "Third Party Account" means an Account not registered by you.

1.5 Authorized Users

You shall not allow any person or entity to use the Service other than your employees or individual contractors that you authorize to use the Service on your behalf ("Authorized Users"). You may permit Authorized Users to use the Service, provided that you are responsible for all acts or omissions by your Authorized Users in connection with their use of the Service and their compliance with the terms and conditions of these Terms.

1.6 Use of the Service

The following restrictions apply to the use of the Service:

(a) You shall not engage in any act that Dorothy deems to be in conflict with the spirit or intent of the Service, including but not limited to circumventing or manipulating these Terms;

(b) You may not use the Service in connection with any violation of any applicable law or regulation, or do anything that promotes the violation of any applicable law or regulation;

(c) You accept full responsibility for any unauthorized use of the Service by individuals or entities not authorized to use any of your Accounts;

(d) You shall not create an Account using a false identity or false information, or on behalf of someone other than yourself;

(e) Without first obtaining the written permission of Dorothy, you shall not register for an Account or in any way use the Service if Dorothy has removed, suspended, or otherwise terminated any Account registered by you, or on behalf of you or if Dorothy has notified you that you may not use the Service;

(f) You shall not use your Account to advertise, solicit or transmit any chain letters, junk email or repetitive messages to anyone;

(g) You shall not use the Service to engage in any illegal conduct;

(h) You shall not rent, lease, sell, trade, gift, bequeath or otherwise transfer your Account to anyone without Dorothy's written permission;

(i) You shall not reproduce, distribute or publicly display any content you access through the Service unless such content is clearly marked as "public" and you have been given the right to view such content;

(j) You shall not do anything with any content you access through the Service that has been marked with restrictions or other instructions that is counter to such restrictions or other instructions;

(k) You shall not reverse engineer, decompile, disassemble, or modify the Service or authorize a third party to do any of the foregoing;

(l) You shall not use the Service, Generated Materials, or any other Confidential Information for benchmarking or competitive analysis, or to develop, commercialize, license or sell any product, service or technology that could, directly or indirectly, compete with the Service; and

(m) You shall not use the Service in any manner or for any purpose that infringes, misappropriates, or violates any Intellectual Property Rights or other right of any person or entity.

1.7 Account Information and Management

(a) Information Provided When Setting Up Account. When creating or updating an Account for the Service, you are required to provide Dorothy with certain personal information for yourself or for the individual acting on your behalf if you are a User who is not an individual, which may include (but is not limited to) personal information such as name, birth date and email address, and, in some cases, payment information and social security numbers or employer identification numbers (collectively, "Account Information"). Account Information will be held and used in accordance with the Privacy Policy. You agree that you will supply accurate and complete Account Information to Dorothy, and that you will update such information when and as it changes.

(b) Login Information. During the Account creation process, you will be required to select a username and password ("Login Information"). The following rules govern the security of your Login Information:

(i) You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account except that a Principal User may allow an assistant or other agent acting on behalf of Principal User to use an Account on behalf of a Principal User and solely with the permission of Principal User;

(ii) In the event you become aware of, or reasonably suspect, any breach of security, including without limitation any loss, theft or unauthorized disclosure of the Login Information, you must immediately notify Dorothy and change the password on your Account;

(iii) You are solely responsible for maintaining the confidentiality of the Login Information and you will be responsible for all uses of the Login Information, whether or not authorized by you; and

(iv) You are responsible for anything that happens through your Account.

1.8 License and Account Limitations and Prohibitions

(a) General Effects of Violations. Any use of the Service in violation of these Terms is strictly prohibited, can result in the immediate revocation of your limited license granted by Section 1, and may subject you to liability for violations of law.

(b) Activity Prohibitions Regarding Use of Account. You agree that you will not, under any circumstances use your Account or otherwise to do or assist in any of the following activities:

(i) Modify or cause to be modified any files or content that are used to offer the Service, without the express prior written consent of Dorothy;

(ii) Disrupt, overburden, or aid or assist in the disruption or overburdening of (1) any computer or server used to offer or support the Service (each a "Server") or (2) the use or enjoyment of the Service by any other person;

(iii) Institute, assist or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person's use or enjoyment of the Service;

(iv) Gain, or attempt to gain, unauthorized access to the Service, Accounts, Servers or networks connected to the Service by any means (including, but not limited to, circumventing or modifying, or encouraging or assisting any other person to circumvent or modify, any security, technology, device or software that is part of the Service);

(v) Post any content that is abusive, threatening, incites or promotes terrorism, promotes the production or use of weapons that cause substantial harm, obscene, defamatory, libelous or racially, sexually, religiously or otherwise objectionable or offensive;

(vi) Post any content that contains what we reasonably deem to be excessive violence or offensive subject matter or that contains a link to such content;

(vii) Harass, abuse, harm, bully, intimidate or advocate, threaten or incite harassment, bullying, intimidation, abuse or harm of another person or group of persons, including Dorothy employees or customer service representatives;

(viii) Post, distribute or make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity or other right of any person or entity or impersonates any other person;

(ix) Transmit unauthorized communications through the Service, including junk mail, chain letters, spam and any materials that promote malware, spyware and downloadable items;

(x) Interfere or attempt to interfere with the proper functioning of the Service or connect to or use the Service in any way not expressly permitted by these Terms;

(xi) Intercept, examine or otherwise observe any proprietary communications protocol used by a client, a Server or the Service, whether through the use of a network analyzer, packet sniffer or other device;

(xii) Make any automated use of the Service or take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure, as we determine in our sole discretion;

(xiii) Bypass any robot exclusion headers or other measures we take to restrict access to the Service or use any software, technology or device to send content or messages, scrape, spider or crawl the Service, or harvest or manipulate data from, through, or relating to the Service;

(xiv) Use, facilitate, create or maintain any unauthorized connection to the Service, including without limitation (1) any connection to any unauthorized server that emulates, or attempts to emulate, any part of the Service or (2) any connection using programs, tools or software not expressly approved in writing by Dorothy;

(xv) Solicit or attempt to solicit personal information from Other Users;

(xvi) Collect, harvest or post anyone's private information, including personally identifiable information (whether in text, image, video, or other form), identification documents or financial information through the Service;

(xvii) Upload or transmit (or attempt to upload or to transmit), without Dorothy's express written permission, any material that acts as a passive or active information collection or transmission mechanism, including, without limitation clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies or other similar devices (sometimes referred to as "spyware," "passive collection mechanisms" or "pcms");

(xviii) Violate any applicable laws, including but not limited to solicitation laws, do-not-call regulations, anti-spam laws, and marketing compliance requirements;

(xix) Use Dorothy Materials in violation of any applicable marketing or communication laws; or

(xx) Contact individuals using Dorothy Materials without proper legal authorization or required consents.

1.9 Suspension and Termination of Account and Service

(a) FAILURE TO COMPLY. WITHOUT LIMITING ANY OTHER REMEDIES, WE MAY, WITH OR WITHOUT NOTICE TO YOU, LIMIT, SUSPEND, TERMINATE, MODIFY OR DELETE YOUR ACCOUNT OR YOUR ACCESS TO THE SERVICE OR PORTIONS THEREOF IF, IN OUR SOLE DISCRETION, YOU FAIL TO COMPLY WITH ANY OF THESE TERMS, YOUR RIGHTS TO RECEIVE SERVICE OR USE APPLICATION ARE EXPIRED OR BECOME TERMINATED OR YOUR ACCOUNT IS USED FOR ACTUAL OR SUSPECTED ILLEGAL ACTIVITY OR IMPROPER USE OF THE SERVICE. DOROTHY SHALL BE UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY LOSSES OR ADVERSE RESULTS THAT ARE DUE TO THE SUSPENSION, TERMINATION, MODIFICATION, OR DELETION OF YOUR OR ANY ACCOUNT.

(b) IP INFRINGEMENT.

(i) WITHOUT LIMITING ANY OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR SITES AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE ANY CONTENT AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT SUCH USERS ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES.

(ii) REPEAT INFRINGERS. IN APPROPRIATE CIRCUMSTANCES IT IS OUR POLICY TO SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO ARE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.

(c) Right to Cease Service. Dorothy reserves the right to stop offering the Service or part of the Service at any time if Dorothy believes that the continued offering of the Service or part of the Service will or may cause harm to Dorothy or you or may result in any violation of applicable law by either Dorothy or you. If Dorothy elects to stop offering and/or support the Service or part of the Service, the license granted hereunder to you to use the Service or a part thereof will automatically terminate. Your rights to use the Service exist only so long as you are a client of Dorothy and upon ceasing to be a client of Dorothy, we may terminate your Account or your rights to use Service.

(d) Termination of Account. Termination of your Account can include disabling your access to the Service or any part thereof. You agree that if your Account is terminated, Dorothy will not be obligated to preserve, provide you access to, or provide copies of any content submitted to the Service relating to your Account, whether by you or an Other User.

(e) Cancellation of Account. You may cancel your Account at any time by sending an email to contact@hidorothy.com and including the words "Cancel Account" in the subject line.

1.10 Intellectual Property Ownership in the Service

The Service, and all of its related components and contents, (including without limitation, the Dorothy Platform, any computer code, template content, pre-populated content, concepts, artwork, animations, sounds, musical compositions, audio-visual effects and text contained within) is owned by Dorothy or its licensors, and all of which material is protected by United States and international patent, copyright, trademark, trade secret, and other intellectual property laws. You agree not to engage in any reverse engineering, de-compiling or other activities designed to view the source code for the Service and are prohibited from reverse engineering, de-compiling or otherwise engaging in activities designed to view the source code for the Service. As between the Parties, Dorothy is the sole owner of all right, title and interest in and to the Service, including without limitation the interface, tools, methods, know-how, inventions, features, data models, and data architecture provided as part of the Dorothy Platform or otherwise developed by Dorothy, and any updates, new versions, enhancements, modifications, adaptations, or improvements thereto.

2. YOUR CONTENT AND COMMUNICATIONS

2.1 Posted Content

"Posted Content" means any communications, videos, images, sounds, and all the material, text, drawings, writings, data, and information that you upload, post, publish or transmit through the Service. We may take actions based upon Posted Content including instructions provided within Posted Content but we may also take actions to verify with you that such instructions were truly your intent or to clarify such instructions. You acknowledge that we may reach out to you at anytime regarding any Posted Content before we take action and that you will not assume that any actions were taken by us based upon any Posted Content unless you receive confirmation that such actions are being taken by us.

2.2 Customer Materials

As between you and Dorothy, you own and retain all right, title and interest in and to all information, data, content and other materials, in any form or medium, that is provided, uploaded, transmitted, or authorized for collection by or on behalf of you through the Service (the "Customer Materials"). For clarity, Customer Materials excludes Feedback (as defined below). Dorothy may use, display, modify, and create derivative works of the Customer Materials solely to provide the Service (including without limitation any Professional Services and the Dorothy Platform) to you. Notwithstanding the foregoing, Dorothy may develop or derive data or insights in deidentified form from your and/or your Authorized Users' use of the Service, including, without limitation, any usage data or trends with respect to the Service ("Service Information") and use such Service Information to optimize and improve the Service. For clarity, Dorothy will not use the Customer Materials to train its proprietary artificial intelligence models.

2.3 Template Content

We may provide you with templates, pre-populated communications, or other content through the Service ("Template Content") that you may use or modify as part of using our Service to produce Posted Content. You acknowledge that your use of any Template Content does not relieve you of any responsibilities or obligations under these Terms and that your rights in Posted Content are by license only and limited to the rights to reproduce and modify such Template Content in order to create your own Posted Content.

2.4 Dorothy Materials

The Service may make available certain content, data, information (including physical addresses, property details, and contact information) or other materials collected by Dorothy or Third-Party Services (collectively, "Dorothy Materials"). Such materials are proprietary to Dorothy or its licensors or providers, and you have a limited right to use any Dorothy Materials, or portions thereof, for your own internal business use in accordance with applicable laws. You are expressly prohibited from using the Dorothy Materials for any other purpose.

IMPORTANT: Dorothy Materials may include contact information and addresses obtained from third-party sources. Dorothy is not responsible for providing notice to, or obtaining any consents from, individuals to whom Dorothy Materials relate. You are solely responsible for ensuring that you use and disclose Dorothy Materials in accordance with all applicable laws including, but not limited to, marketing laws, do-not-call regulations, anti-spam laws, and solicitation restrictions. Dorothy has not obtained any marketing consents on behalf of you and some jurisdictions may require that you obtain consent from individuals that Dorothy Materials relate to in order for you to send marketing communications to such individuals. You are solely responsible for ensuring that any marketing communications you send to individuals comply with applicable laws. You shall not in any way distribute or re-distribute or otherwise commercialize or sell any Dorothy Materials, or offer or enable access to such materials or any portion of them as a stand-alone product. You are solely responsible for compliance with all applicable laws regarding your and your Authorized Users' use of Dorothy Materials or portions thereof. Dorothy (or its licensors or providers, as applicable) retain all ownership of the Dorothy Materials. For clarity, Dorothy Materials are not Customer Materials or Generated Materials.

2.5 CCPA Terms

To the extent Dorothy provides or makes available Dorothy Materials to you, and such disclosure is subject to the California Consumer Privacy Act (as amended) ("CCPA"), and is also a "sale" or a "share" under the CCPA, this Section 2.5 also applies. Dorothy "sells" or "shares" such Dorothy Materials for the limited and specific purpose of you performing your obligations and exercising your rights under these Terms (the "Permitted Purposes"). You shall: (i) only use such Dorothy Materials for the Permitted Purposes; (ii) comply with your applicable obligations under the CCPA; (iii) provide the same level of protection as required under the CCPA; and (iv) notify Dorothy if you can no longer meet your obligations under the CCPA. Dorothy may take reasonable and appropriate steps to ensure that you use the Dorothy Materials that are subject to this section in a manner consistent with obligations of a "business" under the CCPA. Dorothy may, upon notice, take reasonable and appropriate steps to stop and remediate unauthorized use of Dorothy Materials that are subject to this section.

2.6 Obligations Regarding Content

By transmitting or submitting any Posted Content while using the Service, you affirm, represent and warrant that such transmission or submission (a) is accurate and not confidential; (b) not in violation of any applicable law, contractual restrictions or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the Posted Content; (c) along with the exercise of the rights by Dorothy granted in Section 2.7, will not result in any infringement of the intellectual property rights of any third party or violate or misappropriate any rights of publicity or privacy for any third party; and (d) is free of viruses, adware, spyware, worms or other malicious code. You further represent and warrant that you have all rights necessary to transmit Posted Content to Dorothy and to grant the rights in Posted Content granted to Dorothy under these Terms.

2.7 Licenses to Posted Content

You hereby grant Dorothy a perpetual and irrevocable (other than as provided below), worldwide, fully paid-up and royalty free, non-exclusive, assignable, unlimited license and right to copy, reproduce, fix, adapt, modify, improve, translate, reformat, create derivative works of, manufacture, introduce into circulation, publish, distribute, sublicense, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way now known or in the future discovered, your Posted Content as well as all modified and derivative works thereof. For clarification, Dorothy will not create derivative works of Posted Content in order to sell or distribute such derivative works on a stand-alone basis and any public display or distribution of your Posted Content to a third party will only be done in a manner consistent with the Privacy Policy. Dorothy will only exercise the rights granted in this Section 2.7 to offer or to facilitate the offering of Services. To the extent permitted by applicable laws, you hereby waive any moral rights or any of your rights of publicity or privacy you may have in any Posted Content.

2.8 Content Screening

(a) Consent to Monitoring. Dorothy reserves the right to monitor use of the Service for security, fraud prevention, legal compliance, and Terms enforcement purposes. You acknowledge that you have no expectation of privacy in your use of the Service to the extent such monitoring occurs.

(b) Options Regarding Content. Dorothy may reject, refuse to post or delete any content you submit for use or processing by or through the Service for any or no reason, including, but not limited to for the reason, in the sole judgment of Dorothy, that such content or the posting of any particular content violates these Terms.

2.9 Our Content

We may display content for your viewing as part of providing the Service including by way of example, communication materials (all such content is "Dorothy Content"). You agree that all Dorothy Content is confidential information of Dorothy and you agree not to publicly display or disclose any Dorothy Content. You acknowledge that the Service may delete certain Dorothy Content after a certain period of time.

2.10 Use of Account

You are solely responsible any actions taken through your Account by your advisors or agents who you allow to use and access your Account. You acknowledge that Dorothy has various policies in place regarding use of the Service that are intended to promote a respectful environment for all Users such as but not necessarily limited to policies regarding how you submit content and data to Dorothy ("User Policies"). Current copies of User Policies are available for review at www.hidorothy.com/userpolicies and you agree to always abide by User Policies.

2.11 Feedback

All feedback, comments, and suggestions for improvements that you provide to Dorothy hereunder are referred to collectively as "Feedback." By submitting Feedback, you agree that Dorothy is free to use such Feedback without any restriction or obligation to you or any third party, financial or otherwise, and Dorothy assumes no obligation, expressed or implied, in connection with such Feedback. You hereby irrevocably transfer and assign to Dorothy, and agree to irrevocably transfer and assign to Dorothy, any right, title and interest that you may acquire or possess in and to any Feedback that you provide, including without limitation all worldwide patent rights (including patent applications and disclosures), copyright rights, trade secret rights, and other intellectual property rights therein.

3. ANALYSIS DATA AND WARNINGS

3.1 Sources and Underlying Data

For those Services where we provide data ("Analysis Data") about the geographic area specified by you ("User Specified Area") by analyzing data about User Specified Area using our proprietary techniques. THE NATURE OF ANALYSIS DATA IS THAT IT CANNOT BE PERFECT OR COMPLETELY ACCURATE. We rely upon sources of information that we did not collect and that were provided by others. ALL ANALYSIS DATA SHOULD BE ANALYZED IN CONJUNCTION WITH OTHER INFORMATION AND CANNOT BE USED TO MAKE PERFECT PREDICTIONS ABOUT RISK PROFILES. ALL USE OF ANALYSIS DATA IS AT YOUR OWN RISK.

3.2 AI Disclaimers

THE SERVICE MAY USE EXPERIMENTAL TECHNOLOGY LIKE GENERATIVE ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING ALGORITHMS, AND MAY SOMETIMES PROVIDE INACCURATE CONTENT THAT MAY NOT REPRESENT DOROTHY'S VIEWS. YOUR USE OF OR RELIANCE ON THE GENERATED MATERIALS IS AT YOUR OWN RISK, AND DOROTHY IS NOT LIABLE FOR ANY LOSS OR DAMAGES ARISING FROM THE USE OF OR RELIANCE ON THE GENERATED MATERIALS.

3.3 Limits on Use and Disclosure of Analysis Data

You explicitly agree not to disclose, distribute or provide further analysis of Analysis Data to others.

4. FEES AND PAYMENT

4.1 Fees

You shall pay Dorothy the non-refundable fees set forth in the applicable Order Form in accordance with the terms herein ("Fees"), and without offset or deduction.

4.2 Payment Terms

Dorothy will issue you an invoice for all Fees and all such Fees are due and payable within thirty (30) days of your receipt of the applicable invoice. All payments by you in connection with an invoice issued by Dorothy to you hereunder shall be made using the currency and method specified to you by Dorothy on such invoice and are non-refundable. Timely payments of all amounts due are a condition precedent to your rights and Dorothy's obligations under these Terms. You may not set off, discount or otherwise reduce or refuse to pay any amounts due to Dorothy under these Terms. Dorothy reserves the right to institute new charges and Fees for any new products that Dorothy develops. You are responsible for all sales, use, ad valorem and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state, multinational or local governmental regulatory authority on any amount payable by you to Dorothy hereunder, other than any taxes imposed on Dorothy's income.

4.3 Subscription Billing Terms

For Users enrolled in subscription-based billing plans, the following terms apply in addition to and, where applicable, supersede the payment terms in Section 4.2:

(a) Automatic Billing. If you select a subscription plan, you authorize Dorothy to automatically charge your designated payment method the applicable subscription fees on a recurring basis according to your selected billing cycle (monthly, quarterly, or annually, as specified in your Account settings or Order Form). Your first subscription charge will occur immediately upon enrollment, and subsequent charges will occur on the same day of each billing cycle thereafter.

(b) Billing Cycles and Renewals. Subscription fees are charged in advance for each billing period. Your subscription will automatically renew for successive periods of the same duration as your initial subscription term unless you cancel your subscription before the end of the current billing period in accordance with Section 4.3(f) below.

(c) Failed Payments. If Dorothy is unable to process payment for your subscription fees (due to expired payment method, insufficient funds, or otherwise), Dorothy will attempt to process payment up to three (3) times over a period of fifteen (15) days. If all payment attempts fail, Dorothy may suspend your access to the Service until payment is successfully processed. Dorothy reserves the right to terminate your Account if payment remains unsuccessful after thirty (30) days from the original due date.

(d) Fee Changes. Dorothy may change subscription fees at any time by providing you with at least thirty (30) days' advance written notice. Fee changes will take effect at the start of your next billing cycle following the notice period. Your continued use of the Service after the fee change becomes effective constitutes acceptance of the new fees.

(e) Proration. If you upgrade or downgrade your subscription plan during a billing period, Dorothy will prorate the fees for the remainder of that billing period. Upgrade charges will be processed immediately, while downgrade credits will be applied to your next billing cycle.

(f) Cancellation. You may cancel your subscription at any time by (i) accessing your Account settings and following the cancellation process, or (ii) sending an email to contact@hidorothy.com with "Cancel Subscription" in the subject line. Cancellation will be effective at the end of your current billing period, and you will continue to have access to the Service until that time. No refunds will be provided for any fees already charged for the current billing period.

(g) Non-Refundable. All subscription fees are non-refundable except as expressly provided in these Terms or as required by applicable law. If you cancel your subscription, you will not receive a refund for any unused portion of your subscription period.

(h) Payment Information Updates. You are responsible for maintaining current and accurate payment information. You may update your payment information at any time through your Account settings. Dorothy is not responsible for any failed payments due to outdated payment information.

5. PROFESSIONAL SERVICES AND SUPPORT

5.1 Professional Services

Dorothy will use commercially reasonable efforts to provide certain implementation and/or other professional services, as set forth in the applicable Order Form (such services, the "Professional Services"). You shall take all actions requested by Dorothy to cooperate with Dorothy's provision of the Professional Services within your environment, including without limitation providing Dorothy all required access to your facilities, equipment, systems, databases, code, client information, mailing lists, advertising accounts, and social media accounts.

5.2 Professional Services Warranty

Dorothy warrants that the Professional Services will be performed in a good and workmanlike manner consistent with applicable industry standards. This warranty will be in effect for a period of thirty (30) days from the completion of any Professional Services. As your sole and exclusive remedy and Dorothy's entire liability for any breach of the foregoing warranty, Dorothy will promptly re-perform any Professional Services that fail to meet this limited warranty.

5.3 Support

As part of your use of the Dorothy Platform, Dorothy will use commercially reasonable efforts to provide reasonable technical support to you by electronic mail in connection with your use of the Service on weekdays during the hours of 9:00 a.m. to 5:00 p.m. Eastern Time, with the exception of U.S. federal holidays ("Support Hours") subject to the following conditions: (a) prior to initiating any support request, you (and your own personnel responsible for information technology support) will have first attempted to resolve the issue generating the need for such support; and (b) you will reasonably cooperate with Dorothy support staff as needed to resolve the issue. You may initiate a helpdesk ticket during Support Hours by emailing contact@hidorothy.com or contacting your dedicated account manager.

6. NOTICES AND SECURITY

6.1 Third Party Notices

We may be required to provide you with certain notices and content in connection with your use of the Service. You agree that we may provide you with such notices and content by either emailing you such notices to the email address that we have on file for you or by providing you with a link to a website where such notices and content will be posted.

6.2 Deletion of Certain Content

Information provided by Dorothy through the Service may be inaccessible after a set time period and you may not be able to view such information after deletion.

6.3 Security Measures

You acknowledge that your ability to log in or access Accounts or other information offered through the Service may require that you comply with security measures such as multi factor authentication. We may choose to delete information from your Account and take security measures to limit access to your Account or the Service as part of Company taking security measures.

7. THIRD PARTY ADVERTISING AND SERVICES

7.1 Third Party Advertisements

You understand that the Service may feature advertisements from Dorothy or third parties. The Privacy Policy addresses our disclosure of information for third party advertising.

7.2 Links to Third Party Sites and Dealings with Advertisers

Dorothy may provide links on the Service to third party websites or vendors who may invite you to participate in a promotional offer in return for receiving a benefit. Any charges or obligations you incur in your dealings with these third parties are your responsibility. Dorothy makes no representation or warranty regarding any content, goods, or services provided by any third party even if linked from our Service, and we will not be liable for any claim relating to any third party content, goods, or services. The linked sites are not under the control of Dorothy and may collect data or solicit personal information from you. Dorothy is not responsible for their content, business practices or privacy policies, or for the collection, use or disclosure of any information those sites may collect. Further, the inclusion of any link does not imply endorsement by Dorothy of these linked sites.

7.3 Third-Party Services

Certain features and functionalities within the Service may allow you and your Authorized Users to interface or interact with, access and/or use compatible third-party services, products, technology and content (collectively, "Third-Party Services") through the Service. Dorothy does not provide any aspect of the Third-Party Services and is not responsible for any compatibility issues, errors or bugs in the Service or Third-Party Services caused in whole or in part by the Third-Party Services or any update or upgrade thereto. You are solely responsible for maintaining the Third-Party Services and obtaining any associated licenses and consents necessary for you to use the Third-Party Services in connection with the Service.

8. SEEKING TO TAKE DOWN INFRINGING CONTENT

It is Dorothy's policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (the "DMCA"). For more information, please go to Dorothy's "Copyright Page" to review our DMCA procedures. Dorothy reserves the right to terminate without notice any user's access to the Service if that user is determined by Dorothy to be a "repeat infringer." In addition, Dorothy accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials.

9. UPDATES TO THE SERVICE

You understand that the Service undergoes frequent changes. Dorothy may require that you accept updates to the Service in order to continue using the Service. You acknowledge and agree that Dorothy may update the Service without notifying you.

10. TRADEMARKS

Dorothy may use your name and associated logos (the "Customer Marks") in connection with Dorothy's marketing and promotional efforts for its products and services, including by publicly naming you as a customer of Dorothy and in case studies Dorothy will use the Customer Marks in accordance with any brand guidelines that you prescribe in writing from time to time.

11. SOLICITATION AND LEGAL COMPLIANCE

You agree that in using Dorothy Materials you will comply with any and all applicable laws, rules and restrictions applicable to members of the bar and/or law firms in that particular state with respect to the direct or indirect solicitation of property owners experiencing a loss. You agree that you will indemnify, defend, and hold harmless Dorothy against any claim, suit, or proceeding brought by a third-party concerning your purported violation of such solicitation law, rule or restriction.

12. CONFIDENTIAL INFORMATION

As used herein, "Confidential Information" means any information that one party (the "Disclosing Party") provides to the other (the "Receiving Party") in connection with these Terms, whether orally or in writing, that is designated as confidential or that reasonably should be considered confidential given the nature of the information, including the Service. The Receiving Party will not use or disclose any Confidential Information of the Disclosing Party except as necessary to perform its obligations or exercise its rights under these Terms; provided that Dorothy may use and modify Confidential Information of you in deidentified form for purposes of developing and deriving Service Information. The Receiving Party may disclose Confidential Information of the Disclosing Party only: (i) to those of its employees, contractors, agents, advisors, and service providers who have a bona fide need to know such Confidential Information to perform under these Terms and who are bound by written agreements with use and nondisclosure restrictions at least as protective of the Confidential Information as those set forth in these Terms, or (ii) as such disclosure may be required by the order or requirement of a court, administrative agency or other governmental body, subject to the Receiving Party providing to the Disclosing Party reasonable written notice to allow the Disclosing Party to seek a protective order or otherwise contest the disclosure.

13. DISCLAIMER; LIMITATIONS; WAIVERS ON LIABILITY; INDEMNIFICATION

13.1 Disclaimer of Warranties

(a) SERVICE PROVIDED "AS IS". EXCEPT AS EXPRESSLY SET FORTH HEREIN, YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EXCEPT ONLY TO THE EXTENT PROHIBITED UNDER APPLICABLE LAW WITH ANY LEGALLY REQUIRED WARRANTY PERIOD THE SHORTER OF THIRTY (30) CALENDAR DAYS FROM FIRST USE OR THE MINIMUM PERIOD REQUIRED). THE SERVICES, ANY PROFESSIONAL SERVICES, ANY GENERATED MATERIALS, AND ANY DOROTHY MATERIALS ARE PROVIDED "AS IS." DOROTHY MAKES NO WARRANTY OR REPRESENTATION REGARDING THE SERVICES, PROFESSIONAL SERVICES, GENERATED MATERIALS, OR DOROTHY MATERIALS PROVIDED HEREUNDER. TO THE MAXIMUM EXTENT LAW PERMITS, DOROTHY HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

(b) NO WARRANTY OF ERROR-FREE OPERATION. WITHOUT LIMITING THE FOREGOING, NEITHER DOROTHY NOR ITS AFFILIATES OR SUBSIDIARIES, OR ANY OF THEIR DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, THIRD-PARTY CONTENT PROVIDERS, DISTRIBUTORS, LICENSEES OR LICENSORS (COLLECTIVELY, "DOROTHY PARTIES") WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. WITHOUT LIMITING THE FOREGOING, DOROTHY HEREBY DISCLAIMS ANY WARRANTY THAT (1) USE OF THE SERVICES, PROFESSIONAL SERVICES, GENERATED MATERIALS, DOROTHY PLATFORM, OR DOROTHY MATERIALS WILL MEET YOUR REQUIREMENTS OR BE ERROR-FREE, BUG-FREE OR UNINTERRUPTED, AND (2) ANY WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF THE SERVICES, PROFESSIONAL SERVICES, GENERATED MATERIALS, OR DOROTHY MATERIALS.

(c) NO WARRANTY REGARDING ACCESS TO ACCOUNTS AND CONTENT. DOROTHY DOES NOT GUARANTEE THAT ANY INDIVIDUAL OR ACCOUNT HOLDER WILL ALWAYS BE PREVENTED FROM VIEWING INFORMATION OR CONTENT THAT THE SERVICE INTENDED TO NOT BE AVAILABLE TO SUCH INDIVIDUAL. DOROTHY DOES NOT WARRANT THAT ALL CONTENT OR INFORMATION POSTED BY AN ACCOUNT HOLDER WILL REMAIN AVAILABLE AT ALL TIMES OR WILL NEVER BE DELETED, CORRUPTED OR OTHERWISE UNAVAILABLE. DOROTHY DOES NOT WARRANT THAT THE SERVICE, ACCOUNT HOLDER INFORMATION OR ANY INFORMATION POSTED BY AN ACCOUNT HOLDER WILL BE KEPT FROM ANY PARTICULAR INDIVIDUAL WHO EITHER HACKS OR ENGAGES IN UNAUTHORIZED ACCESS TO SUCH CONTENT OR INFORMATION OR IS MISTAKENLY GRANTED ACCESS BY DOROTHY OR THROUGH THE SERVICE.

13.2 Limitations; Waivers of Liability

(a) DISCLAIMER OF INDIRECT DAMAGES. EXCEPT FOR (I) YOUR BREACH OF SECTION 1, (II) YOUR BREACH OF YOUR PAYMENT OBLIGATIONS, OR (III) EITHER PARTY'S INFRINGEMENT OF THE OTHER PARTY'S INTELLECTUAL PROPERTY RIGHTS ("EXCLUDED CLAIMS"), YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY ANY APPLICABLE LAW, THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE) AND THAT THE DOROTHY PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, ANY LOSS OF INCOME, DATA, PROFITS, REVENUE OR BUSINESS INTERRUPTION, OR THE COST OF COVER OR SUBSTITUTE SERVICES, ARISING OUT OF OR CONNECTED WITH THESE TERMS OR THE PROVISION OF THE SERVICES, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

(b) NOT RESPONSIBLE FOR THIRD PARTY CONDUCT. YOU FURTHER SPECIFICALLY ACKNOWLEDGE THAT THE DOROTHY PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE DOROTHY PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER ACCOUNT HOLDERS OR USERS OF THE SERVICE AND OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF THE SERVICE AND EXTERNAL SITES AND OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

(c) MONETARY LIMITATION OF LIABILITY. DOROTHY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO DOROTHY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

(d) FAILURE TO PAY. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID DOROTHY ANY AMOUNTS IN THE ONE HUNDRED EIGHTY (180) CALENDAR DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH DOROTHY IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.

(e) DISCLAIMER MAY NOT BE APPLICABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THE SECTION MAY NOT APPLY TO YOU.

(f) BASIS OF THE BARGAIN. THE PARTIES HEREBY ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION 13 ARE AN ESSENTIAL PART OF THE BASIS OF THE BARGAIN BETWEEN DOROTHY AND YOU, AND WILL APPLY EVEN IF THE REMEDIES AVAILABLE HEREUNDER ARE FOUND TO FAIL THEIR ESSENTIAL PURPOSE.

13.3 Indemnification

You agree to defend, indemnify, save, and hold the Dorothy Parties harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Service, any violation by you of these Terms or any breach of the representations, warranties and covenants made by you herein, including but not limited to claims arising from: (i) your Customer Materials or their use by Dorothy in accordance with these Terms; (ii) your or an Authorized User's use of the Service to the extent such use was not in accordance with these Terms; (iii) your marketing of any of your products or services, including with failure to comply with applicable law with respect to the solicitation of clients or use of Dorothy Materials; (iv) your violation of applicable laws, including but not limited to solicitation laws, do-not-call regulations, anti-spam laws, marketing laws, and any other laws related to your use of Dorothy Materials or contact information; and (v) your marketing activities or communications to individuals using Dorothy Materials, including any failure to obtain required consents or comply with applicable marketing restrictions. Dorothy reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Dorothy and you agree to cooperate with Dorothy's defense of these claims. Dorothy will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. You agree that the provisions in this paragraph will survive any termination of your Account or of the Service.

14. GENERAL PROVISIONS

14.1 Updates to the Terms and Privacy Policy

(a) Right to Update. Dorothy reserves the right, at our discretion, to change, modify, add or remove portions of these Terms and our Privacy Policy at any time by posting the amended Terms or Privacy Policy through the Service and/or by emailing you a copy of such updated Terms and/or Privacy Policy to the email address we have for you in our records. You may also be given additional notice, such as an email message or messaging within the Service, of any changes. You will be deemed to have accepted such changes by continuing to use the Service. Except as otherwise stated, all amended terms shall automatically be effective thirty (30) calendar days after they are initially posted. Dorothy may also revise other policies, codes or rules at any time and the new versions will be available for viewing at www.hidorothy.com/otherpolicies or through the Service. No amendment to the Terms or Privacy Policy shall apply to any dispute of which Dorothy had actual notice before the date of the amendment.

(b) Seeking Consent. If Dorothy revises these Terms or its Privacy Policy and seeks your consent to be bound by such revised Terms or revised Privacy Policy and you do not agree to be bound by such revised Terms or revised Privacy Policy before using the Service again, then notwithstanding anything to the contrary, Dorothy reserves the right to terminate your Account and use of the Service. For purposes of this Section 14.1(b), revised Terms include any supplemental terms as referenced in Section 14.4.

(c) Disagreement With Terms. If at any time you do not agree to any provision of the then-current version of our Terms, the Privacy Policy or any other Dorothy policy, rule or code of conduct relating to your use of the Service, your right to use the Service will immediately terminate, and you must immediately stop using the Service.

(d) Conflict. To the extent these Terms or the Privacy Policy conflict with any other Dorothy terms, policy, rule, or code of conduct, the provisions of these Terms and the Privacy Policy will prevail.

14.2 Term and Service Periods 

(a) Term of Agreement. These Terms commence on the Effective Date and remain in effect until terminated in accordance with Section 9. 

(b) Service Periods. Your access to and use of the Service is provided for the service period selected by you and specified in the applicable Order Form: (i) Monthly Subscriptions: If you select a monthly subscription, your service period will be one (1) month, automatically renewing for successive one-month periods until cancelled in accordance with Section 4.3(f) or terminated under these Terms. (ii) Annual Contracts: If you select an annual contract, your service period will be the period specified in the Order Form (typically one year), and will automatically renew for successive periods of the same duration unless either party provides at least thirty (30) days' written notice prior to the end of the then-current service period. 

(c) Relationship Between Terms and Service Periods. These Terms govern your use of the Service throughout any service period. Termination of these Terms will result in termination of your service period and access to the Service.

14.3 Termination

Either party may terminate these Terms if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days after written notice. (b) Immediate Termination by Dorothy. Dorothy may terminate these Terms immediately upon written notice for: (i) breach of Sections 1.5, 1.6, 1.8, or 12; (ii) infringement of Dorothy's intellectual property rights; (iii) repeated violations after prior notice; or (iv) any breach that Dorothy reasonably determines cannot be cured. (c) Effect of Termination. Upon termination of these Terms: (i) you and your Authorized Users shall immediately terminate use of the Service, and shall destroy any and all copies of the Service or any related software or materials (including, without limitation Dorothy Materials), and hereby agree to upon Dorothy's request promptly certify in writing that you have completed such deletion and destruction; (ii) all amounts due to Dorothy shall be immediately payable; and (iii) each party will promptly return (or destroy) all Confidential Information of the other party in its possession or control, except for any archived electronic communications which may be stored confidentially. (d) Survival. Sections 2.7, 2.11, 4, 10, 11, 12, 13, and 14 shall survive termination of these Terms.

14.4 Severability

If any provision of these Terms or the Privacy Policy is found invalid, illegal, or unenforceable, in whole or in part, by any court of competent jurisdiction, such provision will, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity, illegality, or unenforceability without affecting the validity, legality, or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which will continue to be in full force and effect.

14.5 Assignment

Dorothy may assign any of its rights or delegate any of its obligations under these Terms, in whole or in part, to any person or entity at any time without your consent. You may not assign or delegate any rights or obligations under the Terms without the prior written consent of Dorothy; any purported assignment or delegation in violation of this Section 14.5 is void. Subject to the foregoing, these Terms are binding upon and will inure to the benefit of each of the parties and their respective successors and permitted assigns.

14.6 Supplemental Policies

Dorothy may publish additional policies related to specific services such as forums, contests, loyalty programs and other features and services. You acknowledge that we may email such additional policies to you at the email address you have provided us for use in conjunction with the Service and that you will regularly check such email. Your use, if any, of such services is subject to such specific policies and these Terms.

14.7 Entire Agreement

These Terms, together with any supplemental policies, the Privacy Policy, and any other documents expressly incorporated by reference herein, contain the entire agreement between Dorothy and you with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations and warranties of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent. These Terms may be amended or modified only by a written document executed by duly authorized representatives of the parties.

14.8 No Waiver

The failure of Dorothy to require or enforce strict performance by you of any provision of these Terms or the Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of Dorothy's right to assert or rely upon any such provision or right in that or any other instance. The express waiver by Dorothy of any provision, condition or requirement of these Terms or the Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Except as expressly and specifically set forth in these Terms, no representations, statements, consents, waivers or other acts or omissions by Dorothy shall be deemed a modification of these Terms nor legally binding, unless documented in physical writing, hand signed by you and a duly appointed officer of Dorothy.

14.9 Notices

We may notify you via postings on www.hidorothy.com, via email, or by any other communication means through contact information you provide to us. All notices given by you or required from you under these Terms or the Privacy Policy shall be in writing and sent to: contact@hidorothy.com with the subject line “Attn: Notices Administrator.” Any notices that you provide without compliance with this Section 14.9 shall have no legal effect.

14.10 Equitable Remedies

You acknowledge that the rights granted and obligations made under these Terms to Dorothy are of a unique and irreplaceable nature, the loss of which shall irreparably harm Dorothy and which cannot be replaced by monetary damages alone, so that Dorothy shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you. You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service.

14.11 Force Majeure

Dorothy shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Dorothy, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Dorothy's control, such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor or materials.

14.12 Choice of Law

These Terms shall be governed by New York law without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New York, New York, and both parties consent to jurisdiction and venue therein.